AUGUST 2008


IN THIS ISSUE

Building a Strong Foundation

ASI Users Seminar Featured Speaker: Jim Booth

Examining the Future of Information Management

Prolonging the Life of Lithium-Based Batteries


New ASI Fax Number

Please update your contact information with our new fax number: 440-627-2089.


Tana's Tech Tip

Reports Now...and Later
Do you know that each time you create a report in Veri-Shred, it is automatically saved in Excel format? You'll find them in C:\tempvck.


Register for ASI WebShare Webinars

WebShare provides ASI Users with online webinar training sessions including step-by-step instruction and review of neat features offered by ASI's many records and information management software solutions.

Sign up today for our upcoming webinars:

Tuesday, August 19
Veri-Shred Routing Planning

Tuesday, September 9
FREE Demo: ASI Mobile for Driver Scanning


Useful Links

ASI Learning Center
Here you can view all ASI product help manuals.


24/7 Software Support
Have an issue you need assistance with? Get help today by visiting our online Support Center with FAQs and more. Don't see an answer to your problem? Create a support trouble ticket. One of our support staff will respond within 24 hours, plus you can view the status of your support question at any time simply by logging in!


Upcoming Events

ASI Users Seminar
Sept. 17-18, 2008
Cleveland, Ohio

PRISM/NAID Joint European Conference
Sept. 8-10, 2008
Budapest, Hungary

ARMA Annual Conference
Oct. 20-23, 2008
Las Vegas, Nevada


THE 411 ON ASI

Please send any payments, hardware and other correspondence to:

Andrews Software, Inc.
6900 W. Snowville Road
Cleveland, OH 44141

Toll-Free: 800-807-2093
(North America)
Phone: 440-546-9771
Fax: 440-627-2089

www.AndrewsSoftware.com
www.InfoKeeper.com

No time to spare!
August 17th is the Deadline for Early Registration & Housing

If you haven't registered for the ASI Users Seminar to be held September 17th and 18th, you still have time to take advantage of the early registration fee. We've extended it until August 17th. This is also the deadline for securing your accommodations with our host hotel, the Embassy Suites-Downtown. Take a moment to register now. Here's how:

Complete the registration form.

View the complete ASI Users Seminar education and networking schedule.

Online Hotel Reservations: ASI Online Reservation

Hotel Reservations via Phone, call: 216-523-8000

Should you have any questions about registration or hotel reservations, please contact us at 1-800-807-2093 ( North America) or 440-546-9771 (worldwide). We'll see you in Cleveland in September!


Building a Strong Foundation
Scott Bidwell, President/COO

As anyone who has been part of a construction project knows, there's no point in putting up the walls of the building if the foundation isn't solid. The structure just won't hold up. Software development follows the same tenet. Well designed software solutions address the needs of the market for which they are being designed, introduce innovative ways to tackle day-to-day tasks and anticipate requirements to come. As importantly, well-designed software is built upon a technologically robust, yet reliable framework that provides a high degree of security, performance and scalability.

It is this level of mission-critical performance that the newly released VCK-SQL delivers for ASI users. VCK-SQL is the next generation of ASI’s Visual Corporate Keeper records center application and utilizes the power and scalability of SQL Server 2005, Microsoft’s comprehensive, integrated data management and analysis software. VCK-SQL provides users with the same easy-to-use interface they've come to appreciate in VCK, while employing the technological sophistiction of SQL 2005. This will also enable easier deployment of the latest hand-held mobile scanners with real-time transactions - both in the warehouse and on the road. In a nutshell, VCK-SQL is a keystone component in ASI's technologically solid foundation of software solutions.

To assist in the transition process, we've put together an incentive program for ASI users to upgrade from VCK to VCK-SQL. (This was also outlined in a recent letter mailed to all users.) Contact us today for details of the program and for further details on how VCK-SQL will benefit your business.

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ASI Users Seminar Featured Speaker: Jim Booth

This month, we’re highlighting Jim Booth, one of our featured speakers at the ASI Users Seminar to be held Sept. 17-18, 2008 in Cleveland, Ohio. Jim ’s session “What's Coming Down the Lane? A Perspective on Industry Trends" will be held Wednesday, Sept. 17th from 2:45 – 3:45pm. As the Executive Director of PRISM International, Jim is in a unique position to offer insight into trends that are shaping the commercial information management industry. PRISM International is a not-for-profit trade association composed of commercial records centers, data protection companies, imaging services companies and confidential destruction vendors from the US and in more than 60 countries around the world. Prior to PRISM, Jim served as Director of Marketing for ARMA and Executive Vice President of the National Records Centers Consortium (NRCC). He is a Paul Harris Fellow of Rotary International, and a member of the Board of Trustees of the ARMA International Educational Foundation. Jim can be contacted at jim@prismintl.org. 

Examining the Future of Information Management
Jim Booth, Executive Director
PRISM International

A couple of years ago American television viewers were inundated with television commercials featuring a psychic who told fortunes while you stayed glued to your telephone and listened. The psychic would do a little research about you and spout some general phrases that could be interpreted and customers were convinced that their future had been accurately predicted. Then came the telephone bill with a very large charge for the 900 call with the psychic. Such disillusionment. As Yogi Berra put it so well, “The future ain’t what it used to be”.

So, at the upcoming ASI User’s Seminar I have the daunting task of peering intently into a crystal ball, studying the tea leaves, and providing you with something that could reasonably resemble what the future of commercial information management may look like. I think the accuracy of the predictions depends in large part upon the actions of those who hear them then choose to act in some way based on their perceived agreement or disagreement. This would fall very much in line with computer scientist Alan Kay’s observation that “the best way to predict the future is to invent it."

I appreciate Lee, Scott and all the folks at Andrews Software, Inc. for providing me with this opportunity to engage you in a dialogue about what is changing in our world and how we will need to adjust in order to cope with these changes. There are some very large issues on our horizon that will change the environment in which we operate: industry consolidation, digitalization of information assets, and challenges to our industry from regulatory agencies, to just name a few. I will certainly be discussing these three trends, as well as several others. Technology and changes in business processes created our industry. Through the decades, improvements in technology and business processes made our industry more efficient and profitable. Our industry is poised to expand in completely new areas of operation, creating even more opportunities for profitability and client expansion. I hope to see you in Cleveland and look forward to our conversations there.

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Just another day at the office...NOT!

The ASI Team enjoyed some much needed R&R recently when they spent some time soaking up the rays (and getting soaked!) at Put-In Bay on Lake Erie. As ASI President & COO Scott Bidwell said, "We have a great team at ASI. They know how to work smart, work hard, and as I think these pictures show, they know how to play hard too!"

"Hey guys! Only 676 nautical miles to the Statue of Liberty!"
Patty, Tony and Jim Miller prepare to embark on their aquatic adventure.

"Yeah, my arms are hurting like #$%* too Jim, but I'm NOT letting go!"
After 2 hours on the doughnut, Brian and Jim MacMillan were starting to look a bit waterlogged - but were loving every minute of it!

"This is the life!"
Richard assumes "full relaxation mode." Tana, Scott and Brian look on.

"Uh oh...my Blackberry ISN'T waterproof???"
Dave discovers another technological reality.

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Prolonging the life of lithium-based batteries

In response to issues related lithium-based batteries, we did a little research to determine why we (and potentially our customers) are experiencing these problems. Below is an excerpt from an article we found very helpful. For more information, or other relate issues you may be experiencing, call or email us. We'll do our best to help find a solution.

Battery research is focusing heavily on lithium chemistries, so much so that one could presume that all portable devices will be powered with lithium-ion batteries in the future. In many ways, lithium-ion is superior to nickel and lead-based chemistries and the applications for lithium-ion batteries are growing as a result.

Lithium-ion has not yet fully matured and is being improved continuously. New metal and chemical combinations are being tried every six months to increase energy density and prolong service life. The improvements in longevity after each change will not be known for a few years.

A lithium-ion battery provides 300-500 discharge/charge cycles. The battery prefers a partial rather than a full discharge. Frequent full discharges should be avoided when possible. Instead, charge the battery more often or use a larger battery. There is no concern of memory when applying unscheduled charges.

Generally speaking, batteries live longer if treated in a gentle manner. High charge voltages, excessive charge rate and extreme load conditions will have a negative effect and shorten the battery life. This also applies to high current rate lithium-ion batteries. Not only is it better to charge lithium-ion battery at a slower charge rate, high discharge rates also contribute the extra wear and tear.

Even though incremental improvements can be achieved with careful use of the battery, our environment and the services required are not always conducive to achieve optimal battery life. The longevity of a battery is often a direct result of the environmental stresses applied.

Simple Guidelines

  • Avoid frequent full discharges because this puts additional strain on the battery. Several partial discharges with frequent recharges are better for lithium-ion than one deep one. Recharging a partially charged lithium-ion does not cause harm because there is no memory. (In this respect, lithium-ion differs from nickel-based batteries.) Short battery life in a laptop is mainly cause by heat rather than charge / discharge patterns.
  • Batteries with fuel gauge (laptops) should be calibrated by applying a deliberate full discharge once every 30 charges. Running the pack down in the equipment does this. If ignored, the fuel gauge will become increasingly less accurate and in some cases cut off the device prematurely.
  • Keep the lithium-ion battery cool. Avoid a hot car. For prolonged storage, keep the battery at a 40% charge level.
  • Consider removing the battery from a laptop when running on fixed power. (Some laptop manufacturers are concerned about dust and moisture accumulating inside the battery casing.)
  • Avoid purchasing spare lithium-ion batteries for later use. Observe manufacturing dates. Do not buy old stock, even if sold at clearance prices.
  • If you have a spare lithium-ion battery, use one to the fullest and keep the other cool by placing it in the refrigerator. Do not freeze the battery. For best results, store the battery at 40% state-of-charge.

About the Author
Isidor Buchmann is the founder and CEO of Cadex Electronics Inc., in Vancouver BC. Mr. Buchmann has a background in radio communications and has studied the behavior of rechargeable batteries in practical, everyday applications for two decades. Award winning author of many articles and books on batteries, Mr. Buchmann has delivered technical papers around the world. Cadex Electronics is a manufacturer of advanced battery chargers, battery analyzers and PC software. For product information please visit www.cadex.com.

Created: February 2003, Last edited: August 2006

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We say farewell...

Joyce Franks, of the ASI Techical Customer Support Team, has moved on to take advantage of new opportunities. We wish her well and best of luck in her new endeavors.

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