JULY 2009


For Better or For Worse

Upgrade to VCK-SQL & Receive 100% Return on Software Investment

How to Motivate Yourself in 60 Seconds

The Carrot Principle

2009 Document Destruction Survey Results

Great Job!

Tana's Tech Tip

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Who Should Receive
"The ASI Archive"?

If you know someone at your office who should be receiving "The ASI Archive," please take a moment to register them and we'll be sure to add them to our distribution list.

2009 Document Destruction Industry Survey Results Released.

If you are looking to enter the document destruction industry or want to see how your operation stacks up, you might be interested in Shotgun Capital's 2009 Survey Results.
This 51 page report analyzes key operating data provided by over 240 privately held document destruction companies that participated in 55 question survey.

ASI Fax Number

Please update your contact information with our new fax number: 440-627-2089.

Tana's Tech Tip

New Veri-Shred setting for Rebuilding Service Orders

A new setting can be found on the Scanning tab in General Settings that will allow you to save all reconciled information when rebuilding a day.  This includes any items that have been marked billable with a ‘+’ sign and have a count greater than 0.  Select Rebuilt Service Order Recorded Activity Preservation Default to save all reconciled activity every time you Rebuild a Service Order list.  Select Prompt to Preserve Rebuilt Service Order Recorded Activity to be asked if you want to preserve the activity each time you Rebuild a Service Order list.

Register for ASI WebShare Webinars

WebShare provides ASI Users with online webinar training sessions including step-by-step instruction and review of neat features offered by ASI's many records and information management software solutions. Visit our Online Learning Center for details of upcoming WebShare webinar learning opportunities!

Are you using
ASI Mobile Yet?

Email to find out how you can benefit from arming your drivers with technology.


Useful Links

ASI Learning Center
Here you can view all ASI product help manuals.

24/7 Software Support
Have an issue you need assistance with? Get help today by visiting our online Support Center with FAQs and more. Don't see an answer to your problem? Create a support trouble ticket. One of our support staff will respond within 24 hours, plus you can view the status of your support question at any time simply by logging in!

Upcoming Events

Shred School

August 26-28, 2009

PRISM and NAID Joint European Conference
September 14-16, 2009
Rome, Italy
Booth R5


Please send any payments, hardware and other correspondence to:

Andrews Software, Inc.
6900 W. Snowville Road
Cleveland, OH 44141

Toll-Free: 800-807-2093
(North America)
Phone: 440-546-9771
Fax: 440-627-2089


For Better or For Worse
Scott Bidwell, President/COO

For nearly a year now, we’re reminded daily of the difficult economic climate in the United States and globally. If you manage to occupy yourself with other, perhaps more positive thoughts, they’ll be quickly swept away by any newscast (CNN anyone?) where every 60 seconds or so, more dire economic news is delivered. Record unemployment, long established companies filing for bankruptcy, home foreclosures….the list goes on.

While it is true that many businesses have found themselves between the proverbial rock and a hard place, it is encouraging to see that, for many of us in the records and information management business, we’re doing okay. As for Andrews Software, Inc., business has been brisk and we remain profitable. We are seeing more software installations and SQL server upgrades, which is also an indication of positive movement in the industry. I’d like to take a moment to thank you, our customer, for your continued business and for your referrals, which are a significant factor in our ability to continue to successfully navigate these difficult economic waters.

Also encouraging is that many of our customers report that business is doing as well as previous years, if not a bit better. For those whose numbers are a bit sluggish, we work with them on payment plans as needed. ASI has always maintained a collaborative relationship with our clients and this is part of that commitment to work with our customers as a business partner, not just as a vendor. We’ll continue to do so – during the good times and the bad times – which will hopefully be soon past, although certainly not forgotten.

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Receive 100% Return on Your VCK Investment When You Upgrade to VCK-SQL.

It's always nice to know you've made a sound investment in solutions for your business. Getting a 100% return on that investment can also put a big smile on your face.

Get ready to smile because ASI customers who upgrade their VCK software to VCK-SQL by December 31st will receive 100% of their existing VCK software investment as a credit toward your VCK-SQL upgrade.

Why upgrade? Utilizing SQL Server, VCK offers the highest degree of power, reliability, scalability and access to data regardless of where it is stored from your desktop to mobile devices. This translates to improved workplace efficiency, accuracy and revenue for your business.

VCK-SQL 9.2 will ship with step-by-step instructions and conversion tools which will enable you to perform your own conversion. If you wish ASI to perform the conversion for you, we are happy to provide you with a quote. Our intention is to provide you with the tools necessary to work on the migration at your own pace on a schedule that works for your business schedule.

For more information on how you can initiate your VCK-SQL upgrade, contact an ASI Sales Associate via email or call 1- 800-807-2093 (within North America) or 440-546-9771 (outside North America) and remember if you act today, you receive a 100% credit toward your VCK-SQL upgrade.

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How to Motivate Yourself in 60 Seconds

Economy got you down?  Making quota looks unlikely?  Don’t despair.  If you’re not at the top of your game, you can re-motivate and re-energize by asking yourself the following five questions:

QUESTION #1: Do I have an unrealistic timetable?
Explanation: Success is usually achieved one step at a time and big successes usually take longer than small successes.
Fix: Be patient with yourself and resist the temptation to compare your progress to that of others.

QUESTION #2: Am I truly committed?
Explanation: if you’re going to be successful, you need to be willing to do whatever it takes (within legal and ethical bounds, of course!).
Fix: Banish any thought of giving up before you accomplish your objective.  Just do it.

QUESTION #3: Do I have too many discouraging influences?
Explanation: If you hang around with people who are highly critical or who are doing very little in their own lives, your energy and enthusiasm will be drained.
Fix: Decide to surround yourself with people who support and believe in you.  Then do it.

QUESTION #4: Am I preparing to succeed?
Explanation: If you’re not improving your sales skills and business acumen, you’re gradually losing your edge.
Fix: Take a step to learn something that will help you accomplish your goal.  Buy a book or a tape, or set yourself up to network with highly successful people in your field.

QUESTION #5: Am I truly willing to fail?
Explanation: In most cases, you will encounter setbacks before you finally succeed.
Fix: Decide that failure is an unavoidable yet vital component in your quest for success.

The above is from a posting by author Geoffrey James on "The BNet Report" and is based upon a conversation with Jeff Keller, author of the bestselling book Attitude is Everything.

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The Carrot Principle

In the Carrot Principle, author Chester Elton draws on one of the most in-depth management studies ever conducted to definitively show that the key to getting the most out of your employees is frequent and effective recognition. Good managers become great, Elton argues, when they use power of positive recognition and reward to accelerate goal setting, communication, trust and accountability within their organization. Through this research, he shows that companies who recognize their employees are, on average, three times more profitable than those who don't.

Elton’s book is a practical guide that shows you how to increase productivity, engagement, retention and profitability by leading with the carrot instead of the stick.

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Great Job!
Scott Bidwell, President/COO

Kudos go to Tana Schaad and Richard Warren whose praises were recently sung by ASI customers for the outstanding support they received from Tana and Richard respectively.

Tana, for putting forth the extra effort after-hours to help resolve a problem for Charles from Midway Document Destruction. Charles was extremely appreciative and impressed with the amount of time Tana was willing to spend outside of the normal business day to answer questions and ensure the issue was taken care of.

Richard, for helping Corrigan Records Management successfully manage a six million file relocation. As daunting a task as it was, Chris Rauch was impressed with Richard's attention to detail and professionalism.

We would like to say thank you to Chris and Charles for taking the time out of their busy schedules to acknowledge two of our support representatives, because the compliments went a long way.



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