NOVEMBER 2015



IN THIS ISSUE


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Tech Tip:
"Message Me" with VCKweb.NET

The latest version of VCKweb. NET enables the creation of customized messages on its home screen. Not only can Records Center Admins upload the company logo for both the login screen and the home screen, they are also able to generate a system-wide message to all customers.

Depending on the levels of verification, and assuming Admin/Supervisor/Coordinator/User verification is being used, there can be up to five messages displayed on the home screen.

For more information about this Tech Tip or any questions related to ASI software solutions, please contact ASI Support.


Upcoming Events

PRISM International Asia Pacific Conference
Feb. 29 - Mar. 2, 2016
Perth Scarborough, Australia

NAID Annual Conference & Expo
April 7 - 9, 2016
Orlando, Florida

Early bird gets the worm or in this case, saves the money! NAID is knocking $200* off of your conference registration if you register before Dec. 31st!

PRISM International Annual Conference
May 16 - 19, 2016
Bonita Springs, Florida


Useful Links

ASI Learning Center
Loads of educational and support information

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Need assistance? Visit the ASI online support center.


THE 411 ON ASI

Andrews Software, Inc.
6930 W. Snowville Road
Cleveland, OH 44141

Toll-Free: 800-807-2093
(North America)
Phone: 440-546-9771

(Worldwide)
Fax: 440-627-2089

www.AndrewsSoftware.com
www.InfoKeeper.com


 

   

The Power of Thank You
Scott Bidwell, ASI President/COO

thank youFor those of us who celebrated U.S. Thanksgiving last week, I hope it was a holiday filled, not only with delicious holiday food, but also with time to reflect and give thanks.

Giving thanks...It's something most of us rarely take the time to do, except when penned in on the calendar. It's kind of funny when you think about it, since there are numerous studies that reveal that when you show your appreciation to someone, they tend to respond quite positively. This also holds true in business.

Thank your customers and studies show that they spend more money and tell their friends about the exceptional service and products you deliver, which is obviously a boost for business. Employees tend to go the extra mile, as do vendors when given a pat on the back as well. Of course, you already have plenty on your plate so are there some easy, yet effective ways to show your gratitude?

Be specific in your thanks.
When saying thanks, specify why you are recognizing this employee/customer/ vendor. For example, sending a generic "thank you for your business" to your customer isn't necessarily going to cause him/her to be excited to refer others to you. Sending a note that specifies why you value their business will get their attention and hopefully, a few referrals as well.

Go old school with your thanks.
Better to send an email than nothing but I'd propose you go "old school" and actually put pen to paper when saying thanks. The holidays are a perfect time to implement this almost forgotten art. It's a surefire way to get the attention of the recipient and shows how important they are to your business because of the extra effort put forth. Make it a habit to send 1 a day or 3 a week. Make it easy by keeping a stack of cards and envelopes with you or at your desk. If you travel a lot, keep them in your briefcase and write them while in-flight. For about three minutes per card, you can increase loyalty, productivity and profits by ten fold!

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Are You a Cybersecurity Risk to Your Employer?
By Olivera Perkins, The Plain Dealer, Cleveland, Ohio

They dropped the USB sticks around downtown, then waited to see who would take the bait. Many did. However, those picking up the portable data storage devices weren't caught by an observer tucked away nearby. USB blueTheir cyberspace observers were perhaps even hundreds of miles away noticing when those USB sticks were plugged into laptops and desktop computers -- usually at the office. Those who picked up and used these random USBs should have known their actions could have potentially introduced a virus into their company's IT network.

The Computing Technology Industry Association, or CompTia, conducted the experiment to show how easy cybersecurity could be comprised in the workplace. Between August and October, the trade association dropped 200 USB sticks in high traffic public spaces – including those in downtown business districts and at airports – in Cleveland as well as in Chicago, San Francisco and Washington, D.C. Seventeen percent of the USB sticks that were dropped, eventually were plugged into computers or other devices.

"Virtually one in five people plugged in USB sticks, which could have been housing any kind of nefarious code, malicious code or program," said Todd Thibodeaux, CompTIA's president and CEO. "Sticking a USB device in your computer, when you don't know where it came from, is one of the worst things you could do. Once you put that into a device, it could start to do all kinds of things that you have no idea are happening."

There were more than viruses to be concerned about, Thibodeaux said. Now, with access to a company's network, a person of ill intention could send out company files with confidential data.

The USB stick experiment, whose drop locations included the Cleveland Convention Center, was done in conjunction with a CompTIA survey of 1,200 full-time workers throughout the United States, who use computers on the job. They were asked about regular technology use, cybersecurity awareness and security habits. The trade association recently released the survey findings and experiment results as a report "Cyber Secure: A Look at Employee Cybersecurity Habits in the Workplace." The survey was based on workers' perceptions. Was there a way to measure their actions?

Read the full story.

Reprinted from www.cleveland.com; originally published on Nov. 2, 2015.

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