JANUARY 2015



IN THIS ISSUE


Upcoming Events

NAID Annual Conference
March 20-22, 2015
Dallas, Texas

PRISM International Annual Conference
May 17-20, 2015
San Antonio, Texas


Tech Tip

Expiring Schedules?
Let Veri-Shred Alert You!

Did you know that Veri-Shred makes it easy for you to specify how many days in advance you would like to be notified of any schedule approaching its expiration?

Simply go to the Management Console to set alerts for the appropriate expiring schedules.

From the same page, you can even choose to extend the schedule for another year, or even longer!

This month's Tech Tip comes from ASI Sales Manager Jim Macmillan. Thanks Jim!


Useful Links

ASI Learning Center

Loads of educational and support information available online and onsite.

24/7 Software Support

Have an issue you need assistance with? Get help today by visiting our online Support Center with FAQ's and more.


THE 411 ON ASI

Please send any payments, hardware and other correspondence to us at our
NEW ADDRESS:

Andrews Software, Inc.
6930 W. Snowville Road
Cleveland, OH 44141

Toll-Free: 800-807-2093
(North America)
Phone: 440-546-9771

(Worldwide)
Fax: 440-627-2089

www.AndrewsSoftware.com
www.InfoKeeper.com


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A New Year, A New Approach
Scott Bidwell, ASI President/COO

We're kicking off a new year, and for ASI, we're doing it from a new address. As office moves go, this one went extremely smooth. Though we aren't all that far from our previous address, the planning was as critical as if we had moved across town. I have to give credit to our superb ASI staff who pitched in, crossing the "t's" and dotting the "i's," to make it happen.

Working together came to mind as I read an article the other day entitled " The Embedded IT Worker: Would You Fit In?" which we've included in this month's newsletter. When ASI software first began in the mid-1980's it developed out of Andrews Records Center. We didn't use the term "embedded" but there was always a close correlation between software and the records center's sales and operations teams. The IT team worked closely with and within various departments, developing the software based on their requirements. In this way, the core operational and customer application functionality of the software was set. As the article outlines and what we found to be true back then was that placing IT workers within business units and departments makes a lot of sense, especially when trying to resolve challenges for customers.

Today, ASI serves clients around the globe, all the while continuing to recognize and value the close relationships we've built. Even though we aren't physically working within our customer's respective businesses on a daily basis, there's enough dialogue and ongoing collaboration with clients to help them identify ways to operate more efficiently, resolve customer challenges, or as we shared in a recent case study with R4 Services, secure new business. We're always developing new features and enhancing our software solutions based on these exchanges.

As you read the article on the embedded IT worker included below, I'd encourage you to take some time to think about how you can work more closely with your clients to "embed" staff within their businesses to better understand how you can serve their needs.

We'd also love for you to share your ideas with us on ways we can improve our solutions, either for your business specifically, or across the board. Helping us understand your needs better, helps make everyone better in the end.

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Support Ending Soon for Windows Server 2003
Kevin Baird, ASI Programming Manager

To those ASI customers who are running ASI software solutions on Windows Server 2003, if you haven't yet done so, now is the time to upgrade!

As of July 2015, Microsoft will be ending support for Windows Server 2003, and ASI will also be sunsetting support for it.

Starting with version 15.1 of VCKweb.NET, Andrews Software's products will begin using Microsoft's DotNet Framework 4.5x. Customers running Windows 2008 and above should already have DotNet Framework 4.5x installed as part of the Operating System, and they will be able to utilize the new functionality the framework provides as we continue to improve and enhance ASI's software.

We recommend upgrading to a later edition of Microsoft Server including 2008 R2 or Server 2012, all of which are compatible with ASI's complete range of software products.

As always, we recommend that you contact ASI Support before making any server upgrades or changes.

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The Embedded IT Worker: Would You Fit In?
Mary K. Pratt, ComputerWorld, Jan. 26, 2015

These days IT veteran Deborah H. DeCorrevont is just as likely to work in a hard hat and steel-toe shoes as she is in typical business attire.

When IT workers can collaborate
and share ideas with their business colleagues, good things happen for the bottom line.

But it takes more than just sitting side by side — it's a culture shift.

DeCorrevont is a business relationship manager at an Arizona utility company. Her role has her working side by side with the operations, planning and engineering staff. She's in business meetings with directors and managers and out in the field so she can see firsthand what workers need from technology.

DeCorrevont, who's also the president of the board of the Arizona chapter of the Society for Information Management (SIM), estimates that she spends only 20% of her time within IT, devising plans to fit the business needs into the overall IT strategy.

She says this about the way she approaches her job: "It's something I think more businesses should do because I think it improves the relationship between IT and the business."

DeCorrevont is part of a cadre of IT professionals who are not just aligned with their business but embedded in it.

The idea of embedding IT workers within business units has been promoted for years, but it has been slow to take hold: Only a fraction of technology professionals work in departments other than IT.

Read the full story.

Source: ComputerWorld

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